FAQ

Shipping — How long does delivery take?

Standard shipping time can be between 1 to 3 business days depending on the area (except when delays due to road conditions/sailings occur). 

We do not deliver to post boxes.

Delivery to Rural Areas can take an extra 2 days

Returns — Can I return an item?

We will accept return of merchandise ONLY IF IN SALEABLE CONDITION and notification is within 7 days of receipt. We will Issue Credit to your account or Credit Card.

 See our full policy on the Returns page.

Products — Are your products authentic?
Yes. We only sell genuine, salon-authorised products.

Orders — Where is my order confirmation?
It’s emailed right after purchase. Check spam/junk if you don’t see it.

Contact — How can I reach you?
Email info@everydayhair.co.nz or use our contact form.